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| Parameter | Industry Benchmark | CAS 18169-57-8 Service | Exceeds Benchmark |
|---|---|---|---|
| Response Time (hours) | 24 | 12 | Yes |
| Quality Assurance Rating | 95% | 98% | Yes |
| Customer Satisfaction Score | 90% | 95% | Yes |
| On-time Delivery Rate | 92% | 98% | Yes |
| Technical Support Availability | 8 hours/day | 24 hours/day | Yes |