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Property Details
Molecular Formula C10H11ClN2O3S
Molecular Weight 252.73 g/mol
Boiling Point 300 °C
Melting Point 135 - 137 °C
Solubility Soluble in water and ethanol
Storage Conditions Store in a cool, dry place
Usage Intermediate in chemical synthesis

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Service Impact on Customer Satisfaction in Pharmaceutical Industry

In the pharmaceutical industry, customer satisfaction is deeply influenced by various service-related attributes. Our analysis highlights five key factors: Quality of Service, Response Time, Expert Advice, Innovation, and Cost-effectiveness. Using a survey of customers, we found that 'Quality of Service' scored the highest with 85%, indicating that customers place a paramount value on the quality of interactions and deliverables they receive. Following this, 'Expert Advice' was highly rated at 90%, emphasizing the importance of knowledgeable staff in enhancing trust and reliability. Conversely, 'Cost-effectiveness' received a lower score of 70%, suggesting that while price matters, it is secondary to quality and expertise in the minds of customers. These insights underline the need for service providers to focus on continuous innovation and timely responses to improve overall satisfaction, ensuring they meet and exceed customer expectations in a competitive landscape.

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