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| Dimension | Standard Benchmark | Achieved Performance | Percentage Above Benchmark |
|---|---|---|---|
| Purity (%) | 98 | 99.5 | 1.5% |
| Delivery Time (days) | 10 | 7 | -30% |
| Customer Satisfaction (%) | 90 | 95 | 5% |
| Technical Support Response (hrs) | 24 | 12 | -50% |
| Reorder Rate (%) | 75 | 85 | 10% |