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| Service Dimension | Industry Benchmark | CAS 277756-45-3 Performance | Exceeded By (%) |
|---|---|---|---|
| Response Time | 24 hours | 12 hours | 50% |
| Quality Assurance | 98% | 99.5% | 1.5% |
| Customer Satisfaction | 90% | 95% | 5% |
| Delivery Accuracy | 97% | 99% | 2% |
| Technical Support Availability | 8 hours/day | 24 hours/day | 200% |