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| Parameter | Industry Average | CAS 32175-00-1 Service | Exceeding Percentage |
|---|---|---|---|
| Response Time (hrs) | 48 | 24 | 50% |
| Service Reliability (%) | 85 | 95 | 11.76% |
| Customer Satisfaction (%) | 78 | 92 | 17.95% |
| Technical Support Response Time (hrs) | 24 | 8 | 66.67% |
| Average Resolution Time (days) | 5 | 2 | 60% |